US SHIPPING
REFUND POLICY
HOW TO REQUEST A RETURN
To start a return, please reach out to us at valourveiled@gmail.com within 5 days of receiving your item. If your return is accepted, we’ll provide you with a return shipping label and instructions on how to return your item. Items returned without prior approval will not be accepted.
Refund Policy - the basics
We want you to be completely satisfied with your purchase, which is why we offer a 3-day return window. You must contact us within 5 days of receiving your item if you wish to initiate a return. We want you to be completely satisfied with your purchase, which is why we offer a 3-day return window. You must contact us within 5 days of receiving your item if you wish to initiate a return.
DAMAGES AND ISSUES
If you receive a damaged or defective item, or if the wrong product is delivered to you, please contact us immediately so we can resolve the issue promptly.For any questions about returns, exchanges, or issues with your order, feel free to reach us at valourveiled@gmail.com.